Returns

Return Policy: Ensuring Your Satisfaction At Lithium Tech, we prioritize your satisfaction with our products and services. Our return policy has been carefully crafted to provide a smooth and fair experience, respecting consumer legal rights. Return Conditions: You have the right to request the return of a product purchased in our store within the legal period of 14 days, if it falls into one of the following situations: Product Not Working Properly: If the product you purchased is not working properly, we will accept your return and resolve the issue promptly. Manufacturing Defect: If your product has manufacturing defects that affect its performance or quality, we will be willing to accept the return for analysis and replacement, if necessary. Incorrect Product Description: If the delivered product does not match the description presented on our website, you may request a return to receive the correct product or obtain a full refund. Conditions under which we do not accept Returns: There are specific situations in which we cannot accept returns. These include: Incorrectly Selected Product: If you've selected the wrong product for your needs or vehicle, we won't accept your return. We recommend carefully checking the specifications before purchasing. Product Damaged Upon Delivery: If the product was damaged during shipping, please contact us immediately so we can resolve the issue with the shipping company. We will not accept returns if the product is damaged after delivery. Opened Product or Broken Warranty Seal: To ensure the integrity of the product, we will not accept returns if it has been opened or if the warranty seal has been removed. Product Damaged Due to Incorrect Connection: If the product was damaged due to an incorrect connection made by the customer, we will not be able to accept the return. Partial Return and Specific Conditions: In cases where the chosen product doesn't fit the customer's vehicle due to a purchasing error, we offer partial returns with a 50% refund of the purchase price. This applies when the product selection error is attributable to the customer. How to Request a Return: If your product meets the return criteria, please contact our customer support team. They will assist you with all the necessary information for the return process and ensure your request is handled quickly and efficiently. Lithium Tech is committed to providing a positive experience for every customer. Our return policy reflects our commitment to transparency and respect for consumer rights. Trust Lithium Tech to elevate your electrical experience and offer excellent products with impeccable service!